Read Our Testimonials


We are so proud of the work that we do for our customers. Please take a moment and read what they have to say about their experience working with Kitchen Concepts NW, LLC.


June 2017

I write this review of Kitchen Concepts and owner/operator Dave Warren. I want to make mention that I was not asked or encouraged to write this review.

I am a school counselor at the highest poverty, elementary school in Gresham. We are a very busy, high-needs school. I love my job but have been struggling organizationally with it as I have been working in a small room with piles of office supplies, therapeutic tools, paperwork, clothes, shoes and games stacked high.

It was a chaotic environment where I could never find anything when I needed it, and kids were always tripping over things. It was stressful and I often found myself dreaming about “if only I had shelves…..”

Then Kitchen Concepts came into my world.

Dave heard my plea of desperation. He came out to my place of work and saw the need. He measured and designed a beautiful plan that included many shelves, drawers, two desks and all the storage I need to succeed. And the best news? He told me he wanted to donate all the materials and the labor. This undoubtedly would have costs thousands of dollars but he decided to donate as he saw the need of a local school. Dave told me that due to ongoing projects, he and his right-hand man John may not be able to complete all the finishes of this project due to time constrictions. I totally understood.

John and Dave (two of the kindest and most genuine guys you will ever meet) came down to install the shelves and literally didn’t take a single break.

They worked like crazy for hours and did every every sort of finish and touch-up possible. The outcome was (and is) absolutely stunning. Immediately the quality of my work with kiddos has improved due to the beautiful welcoming space, the ability to find things when I need them and a calming feeling for students as opposed to a chaotic one.

I highly suggest this wonderful family-owned business to anyone and everyone out there. They care about our community, give to our kids, work hard, are generous, kind and create a beautiful product! Thank you from the bottom of my heart, Kitchen Concepts for being the incredible business that you are. You make a difference.

Jamie Sedda
School Counselor
Highland Elementary School
Gresham, Oregon

 


 

Dave, You continue to amaze! The level of support and service you provide your customers is, in my experience, without parallel. We cannot thank you enough. You can be sure that if we have a chance to promote your business we will be more than happy to do so.

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More photos of this kitchen here.

So you know, John came by Monday, fixed the drop-down tray,made some minor adjustments to a couple of cabinet doors and replaced a couple of door bumpers that had gone missing. As always, his work was delivered in a professional and friendly way.

Here we are three years after the kitchen renovation was completed, continuing to thoroughly enjoy the kitchen design, the cabinetry that you carefully helped us select and the work of the contractor you recommended, O’Connell Dixon. Quite literally, the new kitchen has transformed the look of the interior of our home, how we live in it and how we entertain. We could not be more pleased with the outcome we obtained through you and your company.

Regards,
Larry and Elizabeth Kirkhart


Couldn’t stand it. I had to peek. Got to look at the front of an island cabinet and I unwrapped one of the turned corner pieces. The burnished, distressed finish is perfect! The crew that came yesterday was fantastic! Today’s as well. On time, careful. So far I’m very impressed with your people! Thank you much! Marci (November 2015)


 

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Select here for more photos.

My wife and I had been planning and hoping for a kitchen remodel for the entire 34 years we have lived in our home, and now it was finally time to get it done.  We were quite excited.  In the interest of clarity here, we wanted a complete replacement of our old existing cabinets with something beautiful that would not be outdated in 10 years, we wanted new quartz counter tops, a new sink and fixtures, a new dishwasher and stove hood and a new island in the middle of the kitchen with custom cutting boards and bookshelves for cookbooks, etc.  .  We did not replace the refrigerator or stove, and our existing tile floor is only 4 years old so we worked our color selections around that.  We visited both the Gresham and Airport Way locations during our remodel selections.

After contacting over a half dozen kitchen re-modelers, and actually interviewing 3 of them, we settled on Kitchen Concepts. The first words out of the mouths of the other two candidates were warnings that it might be difficult to complete the job on our budget, the insinuation being that to get what we had in mind would require much more money than what we had to work with. This was especially distressing as we hadn’t even gone into detailed discussions with them about what we hoped to have done.   Dave Warren, the owner of Kitchen Concepts, came out to our place a few days later to actually measure and discuss our plans.  We immediately felt comfortable.  Dave was not only very knowledgeable, enthusiastic and experienced, but he contributed many imaginative ideas and options to our original plan that we hadn’t previously thought about or considered.   Rather than trying to up sell us, he also assured us that barring any sort of major surprise or problem behind our walls, etc, (which we understood) we would be able to get what we wanted, plus his suggestions, and within our budget.

This kind of job required a Kitchen Concepts partnership with a solid and reliable contractor, and Dave has partnered with Division 6 Contracting.  Matt from Division 6 coordinated the subcontractors to include not only his own crew (thanks to Mark, Adam and Kevin!)  for demolition, install,  woodwork, backsplash, etc, but also the electrician, plumber, dry wall and painting.  Every single subcontractor showed up on time, did top drawer work and cleaned up properly after themselves.  Adam and Kevin especially worked the extra mile to professionally accommodate any of our “special” requests and questions and Mark’s complete attention to our last minute “checklist” earned him a spot at the dinner table for homemade goulash.
No job of this size and scope is without its “hiccups” and we had a few but the question is not whether you might run into an issue during a remodel that uses so many workers, but how the problem(s) are handled when they arise.  Without a doubt these things were handled quickly, professionally and in a cheerful manner by everyone involved, no questions asked.    In the end, we came in VERY close to our budget, the job was done a few days earlier than we’d expected, and our cabinets, countertops, walls and backsplash are beyond stunning.
Two thumbs up to Dave Warren, Matt, Mark and crew.  We are so pleased and thrilled with our new kitchen and we know we will be for years to come.


kirkDave – You continue to amaze! The level of support and service you provide your customers is, in my experience, without parallel. We cannot thank you enough. You can be sure that if we have a chance to promote your business we will be more than happy to do so. So you know, John came by Monday, fixed the drop-down tray,made some minor adjustments to a couple of cabinet doors and replaced a couple of door bumpers that had gone missing. As always, his work was delivered in a professional and friendly way. Here we are three years after the kitchen renovation was completed, continuing to thoroughly enjoy the kitchen design, the cabinetry that you carefully helped us select and the work of the contractor you recommended, O’Connell Dixon. Quite literally, the new kitchen has transformed the look of the interior of our home, how we live in it and how we entertain. We could not be more pleased with the outcome we obtained through you and your company. Regards, Larry and Elizabeth (June of 2015)


We just wanted to Thank You so much for your kind service. I came to your store to get replacement hinges for my pantry doors that the former owners of our home had put in in 1990. Everyone was so kind to me. I then went back a few days later and got hardware for one of my drawers. If we were remodeling the kitchen we know who we will or would call. You all went above and beyond Great service over 10 years after an install. Thanks! — The Lockharts


Kitchen Concepts, Thanks for all your hard work in my kitchen. I’m really enjoying it! We appreciated Jason’s careful work installing the cabinets. Great job. Miguel did well as well. Thanks again, — Lois Robinson


Wow!……..we are blown away with how fantasic our kitchen looks. We love everything about the cabinets – they are way more gorgeous than I imagined! And………… Mark did an amazing and careful job installing, and his work putting up the molding is a thing of beauty. He is a real craftsman (although he insists it is because of the tools he uses). He was very careful about leaving everything cleaned up – including the driveway where he had his saw. What a guy!! Dave, thank you for your guidance and patience !! I won’t hesitate to recommend Kitchen Concepts. — Jan and Dave


Dear Dave & Sharon, The kitchen is beautiful! Please know that Michael did an excellent job and we appreciate his work and attention to detail. If you need a reference, we would be happy to speak to people about the product and service!! Thank you for your assistance!!
— Rene & Nathan Bennight


Jon did an outstanding job of trimming out the shoe and the light rail. It is probably the most professional job I have ever seen. Pass this compliment on to him since I wasn’t home when he finished. — Bill Thomson


Rex, November 2004 my kitchen was completed and I still stand back to admire it’s appearance and functionality. I have never been so pleased over a completed project as the kitchen. Thank you so much for your input and occasionally reluctant suggestions that I found very important. Thank you once again. — Fran Smith


Dave, The cabinets look great, they all have a healthy top coat on them. I am truly delighted to finally have the kitchen of my dreams. Thank you so very much for standing behind your service and the products you sell, especially when the manufacturer did not. I will gladly recommend your company and staff to anyone who is looking to remodel their kitchen.
— The Carey Family


Dave, The cabinets look great, they all have a healthy top coat on them. I am truly delighted to finally have the kitchen of my dreams. Thank you so very much for standing behind your service and the products you sell, especially when the manufacturer did not. I will gladly recommend your company and staff to anyone who is looking to remodel their kitchen. Thanks again! — Carey Kitchens


Dear Kitchen Concepts, (Dave, Sharon, Don and Jason) Just a short note to thank-you for the wonderful job you did on our kitchen remodel. From the very beginning of our remodel, everyone involved in the KC team had been very helpful. From the beautiful layout that Dave designed to the quick and thorough installation that Don and Jason accomplished. Sharon was always available for any questions that we had along the way and always had a smile in her voice. We can’t believe how much our kitchen has changed. Ian and I can actually work in the kitchen together and not bump into each other. I stand in the middle of our new kitchen and look around in awe. It has transformed from a small, unworkable space, into a spacious, chef’s paradise. I’ve enclosed a few pictures for your “album”, and hope that is constitutes a ‘gold star’ in your repertoire. Kitchen Concepts was very professional, organized, and very helpful in making our dream come true. We can’t thank-you enough for everything that your “Kitchen Concepts family” did for us. We owe you a debt of gratitude and believe me when I say that I think of you every day that I step into our new kitchen.Please enjoy the savory cheesecakes that I’ve prepared for you. It can’t come close to the thanks that we have. Thanks again for the wonderful job! — Sheila and Ian Kyles


Dear Friends: We want to thank you for all the magnificient kitchen cabinets and countertops that you installed in our home. Not only are we pleased with the workmanship, we were pleased with the entire installation process. From our first meeting at the home show, through the style, color selection and cabinet configuration, each of you contributed your collective years of experience to our understanding of cabinets and how they could be fashioned to meet our needs, desires and budget. The way you presented features and guided us through the benefits of each without pressure allows us today to enjoy our highly functional and esthetically pleasing new kitchen. We can not end this letter without mentioning your installer, Mike who made it all happen. When a workman unloads his well organized truck, sets up his equipment in precise fashion and has well seasoned special jigs and equipment for various phases of the work, you know you have a professional with lots of experience about to perform “magic” also shows in our kitchen. Though our kitchen is small (9 by 12 feet), we felt we received the full attention of everyone involved just as if it were 30 by 30 feet. Please add us to your list of satisfied customers.Thank you all and let us know when the French chef will be arriving to prepare our meals for the next year-that was part of the contract, wasn’t it? Sincerely, – Fred and Diane Born


Wow!……..we are blown away with how fantasic our kitchen looks. We love everything about the cabinets – they are way more gorgeous than I imagined! And………… Mark did an amazing and careful job installing, and his work putting up the molding is a thing of beauty. He is a real craftsman (although he insists it is because of the tools he uses). He was very careful about leaving everything cleaned up – including the driveway where he had his saw. What a guy!! Dave, thank you for your guidance and patience !! I won’t hesitate to recommend Kitchen Concepts. — Jan and Dave


Dave, I’m writing this to personally thank you for the excellent kitchen remodel recently completed in our home. Serendipity brought us to Kitchen Concepts, located within DeWitt Appliance. We happened upon your display as we shopped for a stove and were immediately impressed with your knowledge and enthusiasm. Let me say that this new kitchen is a design that works. We spent ten years in a nonfunctional space that looked good to visitors but was a misery to Tom and me, as we struggled to navigate around the awkward layout. Your design has created a space we enjoy and want to use. While it was you who planned the design, it was Ed who put the monster together. I was amazed by his attention to detail. For anyone out there planning a cabinet installation, know this: when you work with Dave, you also get Ed, and you want Ed to install your cabinets. Trust me. We can’t thank you enough for a smooth, seamless process that was made as painless as possible by your excellent service. With gratitude, — Andrea and Tom Louisell


THANK YOU!!!!!!!!!!!!!! We had a dream of remodeling our kitchen, family room, dining room, and powder room, to make our home more livable and convenient. That dream came true because of the very capable team of skilled, dedicated, and professional tradesmen working on our home, and the perfect cabinets with their many useable features. Dave, you are a real professional, very helpful, and a pleasure to work with. We are so pleased the way you patiently guided us through the process. Your computer design program is a real plus to confused homeowners. We wish you much continued health, happiness and success. All the best! — Todd and Carol


Dave, Don, Sharon, Jason & Wendy, I love my new kitchen!! You guys were great to work with. Jason and Wendy did an excellent job installing and Sharon helped me a lot in picking the countertops. Also, Dave thanks for help in designing and Don you started it all. Merry Christmas! — Rob


Dave, I’m writing this to personally thank you for the excellent kitchen remodel recently completed in our home. Serendipity brought us to Kitchen Concepts, located within DeWitt Appliance. We happened upon your display as we shopped for a stove and were immediately impressed with your knowledge and enthusiasm. Let me say that this new kitchen is a design that works. We spent ten years in a nonfunctional space that looked good to visitors but was a misery to Tom and me, as we struggled to navigate around the awkward layout. Your design has created a space we enjoy and want to use. While it was you who planned the design, it was Ed who put the monster together. I was amazed by his attention to detail. For anyone out there planning a cabinet installation, know this: when you work with Dave, you also get Ed, and you want Ed to install your cabinets. Trust me. We can’t thank you enough for a smooth, seamless process that was made as painless as possible by your excellent service. With gratitude, Andrea and Tom Louisell — Andrea and Tom Louisell


Thank you to all! Our kitchen is beautiful! The quality is top notch. Joe is the best, we have had a lot of work done in our home, never, have we seen such neatness and perfection as the work that Joe has done. We have a little bit of trim work around the window, and you can come and see and take pictures if you would like. We just used the G.C to Newport Bay. Thank you! — John & Lyna Duarte


Kitchen Concepts Crew, Thanks so much for giving us a Beautiful Kitchen. You were so very helpful in bringing all of our wishes into one lovely and modern area. Everything came together just as we pictured it. It’s like a brand new home. — Tom & Barb Sullivan


Hi Dave, I wanted to Thank You again for all your help in assisting us with our bathroom cabinet selection. The time you spent with my sister and me was so helpful! I love that computer program of yours! Can’t wait to see them in and the bathroom done. Hopefully, O’Connel has returned the wood samples you gave me he said he would. Thanks again, Ollie


Dear Rod, The countertops were completed yesterday. I want to thank you and your subcontractors for the excellent work. The kitchen was built well out of line, square and plumb. The team did an excellent job fitting the counters and making everything look right. Also, I have installed most of the cabinet doors, and every one has fit as planned. The workmanship for everything is excellent I have also received the one cabinet door that was missing from the order. Thank you again for putting this together and managing it. In the future, I will be happy to recommend Kitchen Concepts to anyone. I will also put in a good word with Angie’s list. I received your invoice, and I believe my second check for $2,000.00 crossed it in the mail. By now, you should have that check. If not, please let me know. Iam enclosing my final payment of $2,464.00 for the countertops. Best regards, — Marcus Lester


The Corian is beautiful! The installers did a perfect job! Thanks! P.S. Worth every penny. — Another happy Customer


We want to thank the Will family business, for helping us to achieve success in our kitchen remodel. We appreciate your advice and expertise, and your assistance in the planning phase, and in following it through to finish in a timely way. Thank you, Sharon, for keeping everybody on schedule! The contractors you recommended did an excellent job as well = we enjoyed getting to know Jason, Chris, and Isaac. Watching them work together was fun and enlightening – there is so much to installation we hadn’t thought of! They were extremely careful with measurements and leveling. It looks really good, and everything works! Thanks also to Jon, who delivered cabinets, and came back to replace the hinges. We still have boxes to empty and put away, but that’s OK – we made it in time to have our family here on Christmas Day, and they all love what we had done. We are happy to recommend your business to anyone who is looking for quality workmanship! Thank You ALL! — Bob and Doris McQueen, Sandy Oregon